Archive for people skills

Development of people skills as a caregiver

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A caregiver takes care of the disabled and elderly. This is my running list of people skills it takes to be able to spend time in people’s homes helping them with the activities of daily living.

Caregiver People Skills- Smile and put people at ease- Establish personal connection with client- Use of sense of humor to deflect problems- Be able to maintain professional demeanor when attacked, criticized, undermined.- Be able to direct confused or agitated individual- Asks client which items from the care plan they would like to have done, or asks them if they would just like the caregiver to figure out what needs to be done.- Professional confidentiality- Assertiveness- Ask people questions about themselves in conversations- Be able to work with detail-oriented people, being careful and meticulous- Having awareness of client boundaries- Avoid being in the middle of family conflicts- Be hygienically aware- Ask before touching client’s pets- Work with clients with whom you feel comfortable and they will feel comfortable with you

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Time Machine: Things I’d Tell My 23-Year-Old Self

Yet another amazing article from Office Arrow: “Time Machine: Things I’d Tell My 23-Year-Old Self.” It is written by someone who was an assistant manager of a busy financial institution at a very young age. She tells the things she learned and what she would do differently.

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Test your people skills!

Here’s a fun little test to take to see if you have people skills. It gives different scenarios and asks how you will react. I didn’t answer how I DO react in these scenarios but how I thought someone should react in that situation. And based on that, it said I had high people skills.  http://www.3smartcubes.com/pages/tests/peopleskills/peopleskills_instructions.asp

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People Skills and Money

It’s becoming more clear - the relationship between people skills and one’s income. If one is able to get along with people and work with their hands, they can find work anywhere. Being a caregiver has put me into a situation where learning people skills is essential. It’s either learn them or not be able to work. Being an introvert, I never really knew what people skills really were. I was content to listen other people talk, and never had an opinion of my own. The experiences with clients in the last two days have me thinking on this topic more. Some clients are terrible to get along with and nothing you can do can please them, but yet others are sweet and easygoing. Last night I had a client from hell, and I came home in tears and frustration, but today, two really nice people. The skills I develop as a caregiver is how to tell the difference, and skills in dealing with people being learned now can transfer to many other fields.

Here’s a list of people skills from a website: (with my comments)

Understanding people THIS IS A TOUGH ONE
Expressing thoughts and feelings clearly LEARNING TO DO THIS NOW!
Speaking up when your needs are not being met LEARNING TO DO THIS NOW!
Asking for feedback from others and giving quality feedback in return LEARNING TO DO THIS NOW!
Influencing how others think and act WORKING ON THIS
Bringing conflicts to the surface and getting them resolved LEARNING TO DO THIS NOW!
Collaborating with others instead of doing things by yourself LEARNING TO DO THIS NOW!
Shifting gears when relationships are unproductive LEARNING TO DO THIS NOW!
Finding out how to bring out the best in others, instead of their worst WORKING ON THIS

Of course there are many more people skills, and day after day my research will unearth more.

One big people skill (that I don’t have) is the ability to make good conversation that does not relate back to health, making money, myself, or something that I am interested in, and this is due to being sheltered and also no TV or other popular culture stuff.

It has been often noted that people get jobs who don’t have high skills simply because they knew someone. The advantage clearly goes to those who are comfortable with people. People who know me generally think me as nervous and lacking in self-confidence. BUT, this too can change. More and more, meeting new clients often, I am able to walk in confidence … ringing a new client’s doorbell … “Hi, my name is (x) and I am from ____ Home Care, and I will be with you from 6 to 9 tonight.” Hey, even doing that much 10 years ago or even five years ago, would have been impossible. I was the kid in elementary school who could read tons of books for the read-a-thon but could not go door to door asking for pledges.

The need for people skills relates to blogging as well, having interesting enough posts to keep readers coming back for more! It affects one’s friendships, and one’s marriage. And yet, some people have them and some people don’t, and whether or not they have the people skills, no matter how much education they have - can determine their earning ability. More posts on people skills to come … as more research unearths what one could do to build people skills!

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